Escalating Calls and Issues
If you are not satified that a support query has not been dealt with to your satisfaction, please contact the following people to address your concerns:
1st Point of Contact
Helpline Team Leaders
Contact one of the teamleaders via the normal Helpline number.
2nd Point of Contact
Chris Turnbull, Helpline Manager
Tel: 020 7501 7304
email: chris.turnbull@inps.co.uk
3rd Point of Contact
Philip Doyle, Customer Services Manager
Tel: 020 7501 7300
email: philip.doyle@inps.co.uk
4th Point of Contact
Karl Wood, Customer Services Director
Tel: 020 7501 7206
email: karl.wood@inps.co.uk
If you wish to write to us, our postal address is:
INPS
The Bread Factory
1a Broughton Street
London
SW8 3QJ


