Product Focus: Vision Patient Care Messaging

Introducing Vision Patient Care Messaging - A new service for patient communication.

INPS now offers you the ability to contact patients in a cost effective and immediate way, by sending patients an SMS (text message) to their mobile phone.

Vision Patient Care Messaging allows Practice staff to contact large groups of patients when running QOF health promotion campaigns. Patients can also respond by text, with replies automatically forwarded to an assigned practice email address. Compared to traditional communication, text messaging is highly personalised and allows practices to target and contact hundreds of patients within minutes.

See here for more information.

Countdown to GPSoC Level 4 - The new Managed Service from INPS

A number of practices are already hosted on the new Vision Managed Service – the new hosting environment designed to meet GPSoC Level 4 compliance. INPS is producing a series of newsletters for PCTs and Vision Practices that explain what the new Vision Managed Service is, and how it will affect them. The first 2 editions of this newsletter are available for download in a PDF format.

http://www.inps3.co.uk/anm/anmviewer.asp?a=905&z=150

PDS problems

Users are experiencing intermittent problems with PDS this morning, resulting in slower than usual performance. The problem is being investigated.

Requests for Change

Read Codes

The NHSIA has a service to allow Read Codes to be maintained. It allows you to submit your requests directly to the NHSIA Read Code requests database. Submission is via a web based form, thus removing delays inherent in manual input. Automated email responses will enable users to follow the progress of their request from the assignment of Request ID to the issue of a Pre-release Provisional Response and a Final Response once the Read Release has been completed.

Click here to go to The NHS Terminology Service.

Clinical Audit

Requests for new Clinical Audits should be entered on the Clinical Audit form, which is available here.

Vision Software Request

This form is for Vision software “wish-list” type items, rather than “support” type items. The Vision Software Request for Change form is here.

Product Focus: Vision Docman Plus

Vision Docman enables a practice to manage its paper and electronic documents in a secure environment, with controlled access from the clinical system.

Ever feel that your practice seems to be less about helping patients and more about chasing paper? Vision Docman can help.

Vision Docman is an electronic document management system developed specifically for Primary Care practices. It can radically improve document efficiency, from handling document processing within the practice, to communication with outside bodies. Employ Vision Docman in your practice and you will see a vast improvement in the security and availability of patient records.

(read the rest of this article…)

Patients with no ethnicity recorded

Due to the requirements of QoF, a common query received on Helpline is how to construct a search for patients who have no ethnicity recorded.

The helpsheet below is a step-by-step guide to creating a search to look for these patients.

How to search for patients with no recorded ethnicity