Product Focus: DXS

INPS has formed a strategic alliance with DXS (UK) Ltd. to make DXS Point-of-Care available to all Vision users. This leading decision support solution makes new information sources available to the clinician during the patient encounter and is supplied completely free of charge.

In brief, the following content has been fully integrated into your Vision clinical system

• in excess of 1 500 patient education leaflets (CHIQ accredited and Prodigy validated), including annotated illustrations;
• up-to-date Travel Advice from the Hospital of Tropical Diseases, London and the World Health Organisation, Geneva;
• a comprehensive medicines reference, categorised by therapy classification, including drug monographs, SPCs and PILs;
• medical updates, including the eGuidelines publication, Cochrane abstracts, as well as current features from PULSE, The Practitioner and the UPDATE Journal (soon to include content that will form part of your PDP);
• self-help and support group database.

DXS Point-of-Care is fully integrated with the Vision system. The context-sensitive links ensure that all the DXS information featured above is available, filtered to the current diagnosis in line with entries selected from the Vision Read Code dictionary.

Should you have any queries, please do not hesitate to contact the DXS Call Centre on Freephone 0800 028 0004 or e-mail info-uk@dxs-systems.com

Choose and Book Problems

DESCRIPTION: Users are reporting intermittent errors within the Choose and Book system.

IMPACT: Users intermittently experiencing logon issues and slow performance within choose and book.

Atos are currently investigating the issue.

Atos are reporting that this issue has now been resolved.

Ask the Trainer

If you need some quick help and advice with Vision 3, then you can submit a query directly to the training services department; just use the on-line support form to ask the trainer your question.

Please note that any technical issues need to be directed to Helpline.

Product Focus: Vision Patient Partner

Vision Patient Partner allows patients to access the booking system on a 24 hour-a-day basis via an automated telephone service, freeing up administrative time and reducing the number of patients calling the practice at peak periods.

Features

• Allows patients to book new appointments – either the first available or with a specific doctor or nurse
• Patients can re-arrange current appointments to a more appropriate available slot
• Provides the facility for patients to cancel appointments
• Fully integrated with Vision Appointments module – all telephone bookings reflected on main appointments books
• Patients can choose to receive a text message confirmation of the appointment
• Patients have the option to receive a text message reminder 24 hours before the appointment
• Relieve the pressure on Reception staff at peak times
• Provides 24 hour access to appointment booking for your patients
• Easy to implement for the practice

Benefits to Practice

• Reduce the number of calls to the practice at peak times (i.e. Monday mornings at 9am),  freeing up administration time
• Provides a ‘live’ Reception area that works continuously for 365 days a year
• The easier it is for patients to cancel or re-arrange their appointments, the greater the chance of them turning up,  helping to reduce DNAs

Benefits to Patients

• Provides flexibility to call and make,  re-arrange or cancel appointments at any time of the day
• Not limited to opening hours
• Provides a timely reminder of appointments by text message, so they do not forget the appointment

To download a product brochure for Vision Patient Partner, click here.

QMAS “Switch Off” Reminder

A quick reminder that QMAS is currently in “switch off” mode; that is to say that although submissions are being accepted, it is not currently reporting on achievement for 2008/9 (and will not do so until the QMAS system has been updated).

More details here.

QOF changes for 2008-9

INPS have prepared a document detailing the changes in QOF for 2008-9. It can be downloaded here.

In order for INPS to write the clinical audits for Vision reporting, we require the set of detailed Business Rules from the DH and it is possible that these will not be available until June or July. The Business Rules contain the detailed Read Code deletions and additions and timeframes for reporting so it is impossible for us to give specific
guidance.

This document is based on the information we do have already and will at least give some indications where clinicians and practices will need to be aware of the changes.

Read Code Changes

To see a summary of the latest Read code changes (Q1 2008), see here.

Choose and Book scheduled downtime this weekend

Maintenance

A piece of service impacting work is scheduled for the Choose & Book service which will result in it being unavailable whilst essential maintenance is undertaken.   

Date & Time    

From:    18:00  Saturday 3rd May 2008
To:        23:59  Saturday 3rd May 2008 

Detail/Impact 

The Choose & Book service will be unavailable whilst it is upgraded to the latest Release, version R04.00.00.  This is the next step in a planned programme of system improvements to implement additional functionality and resolve issues identified by current live sites.  An overview of the content and benefits of the release can be accessed at http://nww.chooseandbook.nhs.uk/staff/future/Release%204.0/index_html