Bulk Actions in Mail Manager

DLM 260 introduces new functionality to Mail Manager, allowing for multiple actioning and marking as read, rather than having to perform the action individually for each message.

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New in DLM 260: Shaded area on scripts for dangerous drugs

In line with the Patient Safety Alert, Methotrexate and all other dangerous drugs will print out onto FP10s with the signature area shaded.  Previously in DLM 250, the area was hatched and proved more difficult to read.

Repeat prescriptions should be retained separately for Prescriber review prior to authorising.  It may help to change the printer driver software so that it shades the prescription signature space on FP10/WP10 to alert the Prescriber to this high-risk drug.

This applies to the following:

• Dextropropoxyphene hydrochloride with paracetamol tabs 32.5mg + 325 mg
• Co-proxamol tabs 32.5 mg +325 mg
• Co-proxamol sugar-free suspension 32.5 mg +325mg
• Mercaptopurine tabs 50 mg and 10 mg
• Mercaptamine caps 50 mg and 150 mg
• Penicillamine tabs 125 mg and 250 mg
• Methotrexate tabs 2.5 mg and other methotrexate items

DLM 260

DLM 260 will see changes in Patient Contacts and Next of Kin, Prescribing Safety, Event Log, Prescribing Changes in England and Northern Ireland, Repeat Dispensing Wales, Mail Manager Bulk actions and GSFS Palliative Care.

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New Clinical Audits

The following recently updated audits are available for download from the INPS website. 

In Practice Systems (updated 20/02/08)
Administration
Cytology Monitoring in Wales (version 2, 11/02/08)

In Practice Systems (updated 08/02/08)
Heart Disease
Prevention of IHD (version 1, 12/12/2007)

In Practice Systems (updated 08/02/08)
Preventative Procedures
Influenza Vaccination (version 16, 25/01/2008)
Childhood Immunisation - Aged 1 year (version 10, 17/01/2008)
Childhood Immunisation - Aged 2 years (version 9, 17/01/2008)
Pre-School Booster (version 1, 12/12/2007)

Mail Manager slow to open?

As suggested by Bradley Sieve, if you’re finding that Mail Manger takes a while to open up, try assigning something to the inbox of the affected users. Once this has been done, Mail Manager should open much more quickly.

Try this for any staff members who are dealing with GP2GP, OOH, etc who have never had mail in their mailbox and are experiencing slowness in opening up Mail Manager.

To do this, open Mail Manager, find a result (in the example below I have used an unallocated one) and right-click on it.

Click Allocate, and choose the staff member who is having the problem of Mail Manager opening slowly.

Once you have allocated a result to them, Mail Manager should open much more quickly. If you don’t want the staff member to deal with the result you have allocated them, assign it back to another staff member.

NHS Mail Problems

Cable & Wireless report that 2 of 14 message stores have been taken off-line due to a fault with a network switch.

As a result approximately 14% of users are unable to access their NHS Mail either via Portal or through IMAP clients such as Outlook.

Users continue to experience intermittent access failures when accessing NHS Mail via the web portal. Users whose mailboxes are hosted on message stores 2 and 4 remain unable to access their mail. Cable and Wireless have identified a fault with the switch that connects to the affected message stores; an engineer is attending site to replace the faulty switch.

Update: CfH are now reporting this issue as being resolved.

February ePCO Update

The February edition of the ePCO update is available here.

Don’t forget that you can have this update emailed to you automatically - to receive it, subscribe here.

Major N3 Outage

There is currently a major service issue occuring nationwide. Many sites are unable to get internet access or use any of the Spine services, or connect to hosted systems (VES).

BT are aware of the problem, which initially looks to be with the DNS servers, and are looking into it. As soon as we have received any update we will provide it here.

Sites using VES will find that connections they have already made to the remote server will stay open, but new connections may fail; we would therefore advise users not to log off the central server once they have managed to log on.

Update: This incident has now been resolved. Service should be back to normal.

ePCO Update

ePCO Update is an INPS newsletter written especially for Primary Care Organisations. ePCO Update is published monthly and is designed to keep you fully up to date with strategic projects and recent product developments at INPS.

Click here to subscribe to our on-line ePCO Update newsletter.

Ordering Searches

When outputting a search, you may wish to order the results in a particular order - for example, to have the patients grouped together by doctor. To do this, construct your search as normal and select the report output as either Summary Report, Detailed Report or Standard Report.

From the menu, select Edit, then Report Output. You can then use the Report Sorting section to add criteria by which to sort to report output. In the example below, we have sorted firt by registered GP then by surname.

Once you have added the criteria you require, click OK and then click Run to start the report.